Clinical workflows
Helping technology fit the way behavioral-health professionals actually work.
BEHAVIORAL HEALTH
Technology should fit
behavioral healthcare.
Not ask behavioral healthcare to fit the technology.
WHY WE’RE HERE
Start with the workflow.
Understand the context.
Clinical care, access, documentation, referrals, assessments, reporting and reimbursement intersect across complex technology environments.
Salt’s role is to understand the problem from the workflow outward. That means listening to clinicians, operators, quality teams and the people responsible for the systems already in use.
ReferralIntakeClinical workDocumentationFollow-up
Consent · Scheduling · Authorization · Reporting · System handoffs
CHALLENGES WE ARE EXPLORING
Data & interoperability
Helping information move between systems and remain usable.
Access & intake
Reducing friction between referral, intake, scheduling and authorization.
Outcomes & reporting
Making fragmented information more consistent, traceable and useful.
Technology transitions
Helping organizations move, consolidate and work with their data.
EHR environments
Understand the existing configuration, vendor interfaces and constraints before proposing a change.
Intelligent workflows
Explore assisted tasks with explicit review, correction and accountability.
WHAT WE’RE LEARNING
The field informs the work.
CCBHC Quality Measures Guidance
Technical specifications, updates and webinars support quality measurement in CCBHC programs.
Why this matters
Measure definitions, source records and review responsibilities need to be settled before calculation or reporting is automated.
EHR adoption is only part of the interoperability story
Data Brief 82 examines EHR adoption and exchange capabilities among substance use and mental health treatment facilities using 2024 survey data.
Why this matters
Recording information electronically and exchanging it usefully are different capabilities. Integration discovery needs to examine both.
Understanding the 42 CFR Part 2 final rule
HHS explains changes to confidentiality rules for substance use disorder patient records, including consent and disclosure provisions.
Why this matters
Sharing decisions need qualified privacy and legal review. This source helps frame the questions; it is not a substitute for advice on a specific implementation.
Technology is only useful
when it solves the right problem.
Explore co-innovationLET’S START WITH THE PROBLEM
Have a behavioral-health
problem worth exploring?
Not every problem needs technology. But if you have a challenge worth understanding, we’d like to hear about it.
Start the conversation